For the third year in a row, CVG received a number of accolades from Travel Weekly’s Magellan Awards, and was the only airport to receive a gold award.
The airport received two gold awards — one for its #ProjectGratitude social media campaign and the other for its miniature therapy horse program. It also took home a silver award for its terminal videos.
The gold award in Social Media highlights CVG’s dedication to its mission to provide passengers a positive experience. To celebrate its 70
th anniversary, CVG is performing 70 acts of gratitude throughout the year to surprise and delight travelers, as well as thank them for choosing CVG. All is documented on CVG’s social media channels (@flyCVG on Facebook, @CVGairport on Twitter and Instagram).
Winning the gold award in the Special Needs category is a nod to CVG’s partnership with Seven Oaks Farm to bring miniature therapy horses to the airport’s terminal twice a month. The program helps ease passengers’ anxiety and puts smiles on their faces.
The third award, silver in Special Needs, recognizes CVG’s effort to make travel by air stress-free and available to all. The terminal videos are located on
CVG’s website to allow travelers to watch the videos prior to their flight in order to easily navigate various areas of the airport. The videos have a special accessibility feature for visual and hearing impaired individuals.
Each year,
Travel Weekly receives entries from around the world, and awards those projects that represent the best in the travel industry in a broad range of industry segments, including hotels, online travel services, airlines, airports and more.
Click
here to check out the other winners.
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