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Program Manager

Posted today
Saint Vincent de Paul is seeking a Programs Manager to bring support and continuous improvement to a growing and dynamic offering of social services. Reporting to the Director of Programs, this position will be responsible for systems management, policies, data gathering and analysis, and related tasks. He/she will manage programs and supervise staff, be responsible for special seasonal activities and provide direct service to people needing emergency help.  Seeking someone who is passionate about making a positive impact in the Cincinnati community, with strong analytical and communication skills, and the ability to relate effectively with people of diverse cultures, circumstances and needs.   A bachelor’s degree in social work or a related field and at least two years of relevant experience are required.  This is a full-time, exempt position, with regular work days of Tuesday-Saturday.  Interested candidates should submit a resume and cover letter to klab@SVDPcincinnati.org.
 
 



Donor Communications Coordinator

Posted today
St. Vincent de Paul is seeking a Donor Communications Coordinator to develop communications for our donors and supporters, deepening their understanding of and support for our mission.  If you are looking for a full time position where you can engage others to make a positive impact on our community, this is a perfect opportunity for you. Seeking someone who is motivated and passionate about their work, who has strong writing skills, creativity, excellent customer service skills and can inspire others to act. We are a volunteer driven organization that values its staff members by offering a dynamic and fulfilling work environment.  A bachelor's degree or 2-4 years experience in communications, journalism, marketing/PR or a related field required.  Interested candidates are asked to submit a cover letter, resume and 3 writing samples to Karen Williams, Director of Development, at kwilliams@svdpcincinnati.org.
 



Journalism Department Head/Associate Professor

Posted today
The Journalism Department in the McMicken College of Arts and Sciences at the University of Cincinnati invites applications for the position of Department Head/Associate Professor to lead an undergraduate degree program in an urban setting, beginning August 15, 2012. The successful candidate will provide professional, academic and administrative leadership for a full-time faculty with extensive professional experience (encompassing news reporting, magazine writing, photojournalism and online/multimedia publishing) and serve as an advocate for the department and discipline within the college and university and on a national level. The position will entail teaching one course per semester to a diverse student body, plus administrative duties, including external fundraising.
Candidates should have, at minimum: an advanced degree in journalism or a related field (Ph.D. preferred); at least five years of full-time professional journalism experience; and at least seven years of full-time university teaching experience with administrative experience. Candidates should possess demonstrated leadership and administrative skills and have a strong commitment to faculty growth and development, quality undergraduate education, diversity, and the promotion of interdisciplinary activity. The ideal candidate would be a nationally recognized journalist/scholar, Ph.D., with tenure, whose university teaching experience includes introductory to advanced courses, and who has administrative experience at an ACEJMC-accredited school of journalism and fund-raising expertise.
Applicants for this position must apply online by going to www.jobsatuc.com (job # 211UC1034). Current CV, vision statement for the advancement of the program, and cover letter should be posted online with the other application materials. Three letters of recommendation should be sent directly to: Teresa Sabourin, Chair, Journalism Headship Search Committee, at Department of Communication, 137 McMicken Hall, University of Cincinnati or teresa.sabourin@uc.edu.
The search committee’s evaluation of applications will begin February 13, 2012.
Women and minorities are encouraged to apply. The University of Cincinnati is an EEO/AA employer.



Chief Operating Officer

Posted today
The COO position at ArtsWave is a newly created role that will report to the CEO and other officers and function as one of three senior executives, along with the CEO and CFO. It will support the day-to-day efforts of the organization as directed by the Board and CEO, but also be expected to contribute to the organization’s short and long term strategic direction as ArtsWave enters into this exciting period of organizational growth and development. The ideal successful candidate will possess the qualities, abilities and potential to be considered as the future leader of ArtsWave. He/She should be an agent of change, capable of leading ArtsWave staff, as well as communicating, influencing and selling this new organizational design to all of the key stakeholders and supporters of ArtsWave.
The COO will function as a partner with the CEO. The Board designed this position to manage the essentials the organization in order to free the CEO to focus as the external fundraiser and face of the organization. In addition to managing the day-to-day business activities of ArtsWave, the COO will also be a second point of contact for key donors and civic partners. This will afford deeper bench-strength in the relationships, help with continuity regardless of the CEO’s availability and address potential succession. This CEO/COO relationship will foster a reassuring sense of stability to the organization.
General responsibilities will include:
- Operational Excellence
Build/Sustain a High Performing Team
Business Plan Execution and Reporting
• Resource Development
Annual Campaign Strategy & Management
• Sector Relationship Management
o Build/Maintain/Grow Relationships within the Cultural Community
o Build/Maintain/Grow Relationships within the broader Business, Development and Philanthropic Communities
• Marketing/Communications
o Development & Management of Marketing Strategy & Execution
Cameron Carmichael Page 5
• Convener Support
o Arts Services/Partnerships
o Arts Learning
o Community/Volunteer Engagement
• Business Support Functions
o Human Resources/Legal
Personal Qualifications:
• Displaying the highest levels of professionalism at all times;
• Skilled at building strong relationships; a facilitator, convener and collaborator;
• Skilled listener who possesses an appropriate balance between humility and will;
• Serving as a “Collaborative Visionary” for the cultural community and for the Greater Cincinnati region, maintaining accessibility and visibility within the community;
• Ability to stand firm for beliefs, while maintaining a sincere belief in servant leadership;
• Politically astute and organizationally savvy;
• Ability to maintain grace under pressure.
Professional Qualifications:
• A minimum of five years of business experience in positions with progressively increasing leadership responsibility;
• Experience as the number one or number two leader within a similar sized or larger nonprofit organization, or leadership experience within a mid-sized or larger for-profit organization is preferred – those coming from a for-profit background should also possess a demonstrated track record of volunteer leadership with nonprofit organizations, preferably within the arts and culture sector;
• A strong preference for someone with a track record of active fundraising success as a professional or volunteer;
• Success managing, leading and developing a team of talented professional staff;
• Demonstrated organizational management ability; experience having led an organization through transition or significant directional change highly desired;
• Track record of community involvement beyond the traditional scope of responsibilities, to include participation in broad based community efforts;
• A degree from an accredited four year college or university; an advanced degree in management, business, arts administration, public administration or a similar field is preferred.



Summer Project Coordinator

Posted today
Seasonal Position:  April-August 2012
Location: ArtWorks Administrative Office, 20 E. Central Parkway, Cincinnati OH
Start Date: April (part time)/ May (full time)
 
Hours: April - 25 hours a week. Exact hours determined based on project needs
May- August - 40 hours/week plus addtl evenings for community meetings and events
 
Rate of pay: $15/hr
 
Description:
 
The Summer Project Coordinator will serve as a hands-on member of the administrative team, reporting to the Director of Programs and working closely with senior Program Managers to help produce ArtWorks' 2012 summer projects. The Coordinator will manage specific mural projects and serve as key liasion to those projects' partners. The Summer Project Coordinator could have an opportunity for future full-time employment within ArtWorks.
 
Key Responsibilities include:
  • Assisting with all aspects of project coordination, including project development, faciliatation and troubleshooting
  • Faciliating community outreach, engagement, communications and events
  • Securing project studio sites
  • Ordering, organizing, distributing and collecting supplies for project sites
  • Assitance recruiting and interviewing Apprentice Artists and teaching staff
  • Maintaining participant databases
    Assistaing with planning and coordinating summer program events
  • Communicating with the Dricetor of Programs and senior Program Managers on a regular basis
  • Assisting with other duties as needed.
 
Qualifications:
  • Bachelor's degree and 1-2 years professional experience in administrative role or commensurate experience
    Proficiency with Microsoft Word, Access, PowerPoint and Excel
    Superior written and oral communication, interpersonal and organizational skills
    Ability to independently set priorities and multitask
    Abitlity to work well with diverse populations
    Experience working with teenagers preferred
  • Passion for the arts and education
    Driver's license and personal transportation
    Experience faciliatating community engagement
 
To Apply:
Interested candidates should send resume and a cover letter via email to Apply@ArtWorksCincinnati.org by Monday, March 12, 2012.



Director, Enterprise Solutions

Posted today
At Rockfish, our Director, Enterprise Solutions is responsible for bringing digital innovation to the internal operations of our client’s companies. This role helps businesses apply the latest digital, web, mobile and social technologies to their internal operations, enabling better, faster, cheaper collaboration, communication and innovation.
Responsibilities:
  • Lead client engagement and management for assigned clients
  • Business development with new and existing clients
  • Manage client engagements from SOW to final delivery
  • Provide strategic direction on Enterprise Solutions projects to cross-functional team
  • Develop concepts and scope out client interest, business case and investment considerations
  • Deliver robust Rockfish capabilities presentations to potential clients
  • Assist with shaping the external messaging and branding for Enterprise Solutions
Requirements:
  • 2-5 years experience in digital media (including web, social, mobile, etc.) or start-up environment a PLUS!
  • Proven success in delivering IT solutions across large companies
  • At least 3 years’ marketing, branding and/or communications experience required
  • Ability to adapt quickly to the changing needs of the business
  • Exceptional communication skills – both oral and written
  • Outstanding relationship management skills
  • Self-motivated with a bias for action
  • Flexible and adaptable
  • Ability to work with a cross-functional team to deliver great work
  • Bachelor’s degree in related field
Rockfish is an Equal Opportunity Employer.
We hire people who are driven, innovative and versatile.  
 
 



Chief Financial Officer

Posted 7 days ago
The Cincinnati USA Regional Chamber is the nation’s fifth largest chamber of commerce, with
nearly 5,000 member businesses. The Chamber’s talented professional staff of 75 people shares
a commitment to leadership, service and teamwork and works with thousands of engaged member
companies and public and private sector investors throughout the Cincinnati USA region. The Chamber
strives to grow our regional economy and community, stimulating opportunities for everyone.
We are recruiting a Chief Financial Officer to provide strategic leadership and operational oversight
to our Finance and Accounting, Information Systems, and Human Resources functions as well as the
Cincinnati USA Regional Chamber Foundation. Additionally, the CFO will assist the President and
CEO in governance and corporate administrative matters, including business/strategic planning, and
organizational development.
The Chief Financial Officer will supervise a staff of eight professionals with responsibility for:
• Financial Performance and Controls. Direct and oversee all financial activities including
operating budgets, investments, tax matters, treasury, the annual audit, and financial accounting
and reporting. Create systems and procedures to ensure effective internal control of the
organizational expenditures and operations. Maintain strong relationships with banks, investment
managers, benefit providers and insurance providers. Assist the President in the development
and evaluation of short and long range financial plans and policies.
• Planning and Governance. Lead the Chamber’s strategic and annual planning processes
including formulating strategies for improvement to current business policies, procedures, and
results. Develop and monitor the Chamber’s annual scorecard.
• Human Resources. Direct the work of a comprehensive human resources program including
recruitment and selection, compensation, performance management, policy development and
administration, HR planning, diversity/inclusion, staff training and development, employee
benefits, and employee relations.
• Information Systems. Develop and implement a short and long term IT strategy to provide a
technology platform aligned with the Chamber’s long term objectives.
• Risk Management. Manage and coordinate all corporate insurance programs, risk management
activities, and corporate legal matters with legal counsel.
• Board Support. Support operations and administration of the Board of Directors by assisting the
President and CEO with board planning, development, communication, and engagement. Lead
certain board committees as assigned.
• Chamber Foundation. Direct the staff of the Cincinnati USA Regional Chamber Foundation,
accountable for developing and executing the organization’s fundraising plan for economic and
community development.
Ideal candidates will have a demonstrated record of organizational and community leadership, business
acumen, proven relationship management skills, and communication skills. Candidates must have a
minimum of eight years of management experience in related areas. Candidates will have a bachelor
degree in business administration. Advanced degree and CPA license preferred.
This position offers a rewarding challenge in a professional and dynamic environment, competitive
salary, and an excellent benefits package. Please submit resume and salary requirements to: Cincinnati
USA Regional Chamber, Attention HR, 300 Carew Tower, 441 Vine Street, Cincinnati, OH 45202,
Resume@cincinnatichamber.com or (fax) 513.579.3101. EOE.

 



Manager of Digital Engagement

Posted 7 days ago
The Manager of Digital Engagement manages Cincinnati Museum Center’s web, mobile web, social media, e-communications and online advertising strategy. The position reports to the Informatics Champion, the technical, digital, and e-marketing lead at CMC, and works collaboratively with other departmental and organizational staff, including the volunteer leadership and volunteer staff. Further, the position works closely with CMC’s Marketing and Communications division, which sets marketing and communications strategy.
RESPONSIBILITIES:
An asterisk (*) indicates that the job duty and responsibility is to be considered an essential function of the job as defined in the Americans with Disabilities Act.
Primary
•Develop and edit content for a range of digital communications channels.*
•Serve as website administrator, performing ongoing updates and creating new content through a Drupal 7.x content management system, as well as optimizing all websites to maximize reach.*
•Manage all e-communications efforts. *
?Manage extensive email database.*
?Compile content for monthly e-newsletters.*
?Provide reporting to internal departments.*
•Manage personnel in the development and implementation of all social media strategy. *
?Assist in the creation of social media tactics.*
?Review all content prior to publishing to ensure that content is meeting overall institutional goals.*
?Seek out new opportunities to engage with new social media tools.*
?Recruit and manage Digital Engagement interns.*
Secondary
•Manage Google Grant and Ad Words account—creating campaigns around all primary revenue-generating activities, as well as other key programs—with strategic goals in mind.*
•Manage text message marketing and strategy.*
•Track metrics for website and Google Ad Words, and optimize website and ad campaigns based upon analysis.
•Assist in management of projects to advance CMC’s Digital Engagement reach, (e.g. mobile website implementation). *
QUALIFICATIONS:
•Bachelor’s degree or the equivalent in arts administration, English, marketing, communications, public relations, or some other related field.
•One year or more experience as a manager of personnel implementing web, social media, or other electronic marketing discipline. Strong preference shall be given to candidates with one or more of the following sets of experience: museum experience, non-profit experience, organizations with 200 or more employees.
•Proficiency with Microsoft Word, Microsoft Excel, and HTML is required.
•Additional experience with online email platforms and Adobe Creative Suite products is a plus.
•Ability to work effectively without close supervision.
•An upbeat attitude and a collaborative personality are essential.
•Ability to work collaboratively with colleagues and peers as well as external partners at the individual and organizational level.
•Excellent written, interpersonal, and verbal communication skills.
•Demonstrated ability to prioritize and manage multiple complex tasks interfacing with multiple personnel; a high degree of personal organization; ability to complete multiple projects punctually and under pressure.
•A strong knowledge of social media platforms (to include: blogs, micro-blogs, social networking sites, and video sharing sites) is required, as well as an understanding of how to promote events and programs.
•Experience with content management systems (e.g. Drupal, Wordpress, etc.) is strongly preferred.
ADDITIONAL INFORMATION:
Position is full time with benefits  in a normal office environment. Ability to sit throughout the course of a business day is required.  Occasional evening and weekend hours required. Strong preference shall be given to those who include salary requirements and/or salary history.
TO APPLY:
Send resume, cover letter, and writing sample.
(submit one method only)
Mail: Human Resources
Cincinnati Museum Center
1301 Western Avenue
Cincinnati, OH 45203
Fax: (513) 287-7079
E-mail in MSWORD or PDF format: employment@cincymuseum.org
Applications may be picked up at the front desk.
 



Web Designer

Posted 7 days ago
Cinmar, based in Cincinnati and publisher of the Frontgate and Grandin Road catalogs, is the premiere multi-channel retailer of the most comprehensive collection anywhere of luxury, high quality, functional indoor and outdoor items for the discriminating homeowner including furniture, electronics, kitchen & bath items, products for around the pool, and many other specialty items. We value differentiating our brand with unsurpassed quality and exceptional customer service.? We are currently searching for a Web Designer within the Marketing Department.
Requirements:
Primary Areas of Responsibility:
-Conceptualize and design web pages, online experiences, and applications which engage and inspire our customer
-Design captivating and cohesive email and social marketing campaigns
-Provide ideas, visual concepts and final designs to improve the usability of the sites, enhance the customer's shopping experience, and increase conversion
-Develop sketches, wireframes, and working prototypes
-Present designs for internal review, clearly articulating and supporting design decisions along the way
-Provide creative and design direction to other team members
-Coordinate and manage design projects
-Lead creative evolution of key pages within the sites (home page updates, category page changes, banners, etc.)
-Analyze, record and interpret site statistics to improve sales conversion and lead design changes
Core Competencies:
-Ability to work as part of a team and effectively delegate and communicate direction
-Ability to be self-directed and manage multiple priorities simultaneously within tight deadlines
-Broad knowledge of user experience best practices
-Strong verbal and written communication skills
-Superior attention to detail and strong organizational skills
Education and Experience Requirements:
-Portfolio representing a sophisticated understanding of interactive design and user experience principles (color, typography, and layout)
-Excellent skill with using Adobe's Creative Suite, especially Photoshop
-Front-end coding using HTML, CSS, and JavaScript preferred
-Bachelors Degree or equivalent work experience.
 



Merchandise Photography Coordinator

Posted 7 days ago
Cinmar, based in Cincinnati and publisher of the Frontgate and Grandin Road catalogs, is the premiere multi-channel retailer of the most comprehensive collection anywhere of luxury, high quality, functional indoor and outdoor items for the discriminating homeowner including furniture, electronics, kitchen & bath items, products for around the pool, and many other specialty items. We value differentiating our brand with unsurpassed quality and exceptional customer service.
Requirements:
Primary Areas of Responsibility:
 Coordinate and organize all merchandise samples for photo shoots according to the provided shot list.
 Check condition to ensure samples are suitable for photography; quickly communicate any issues to both the Art Director and Merchant for resolution.
 Receive merchandise from various departments including: inventory, returns, the merchant group and/or sample room; track and communicate late samples and ETA for delivery.
 Prep and pack all merchandise samples, props, and equipment for safe transportation to local and/or out-of-town shoot(s).
 Coordinate samples for the photo studio; deliver samples to assigned area for shooting and promptly return items when completed to maintain shoot productivity.
 Ensure all samples are returned in same condition after shoot wraps.
 Drive and manage rental trucks (or our own truck) to local Cincinnati locations and/or out-of-town locations as assigned.
 Load and unload photo samples and props into truck(s); assist with loading/unloading of photography equipment as necessary.
 Assemble, disassemble and pack items while on location; monitor and communicate any quality issues with products.
 Move homeowners furniture and place our larger products on set as directed; replace homeowner?? s items as soon as shot is completed (or all shots in room).
 Responsible for rigging products as directed by Art Director; partner with Stylist to achieve the desired end result.
 Assist with keeping the studio and photo storage area neat and organized.
 Schedule pick-ups and deliveries with vendors, stylists and/or transportation companies as required.
 Attend Turnover meetings and Product Review meetings to become familiar with products and their functionality.
 Coordinate pulling merchandise for Prepress.
 Partner with Merchant to ensure the timely and proper return of samples to sample room, outlet, RTV, etc.
 Attend photo shoots. Be a team player willing to do what it takes to get the job done!
Core Competencies:
-Self-starter, well organized, excellent communication and interpersonal skills.
-Ability to adjust to regular change and be motivated by working with different product categories in various interior and exterior environments.
-Willingness to work additional hours during photo shoots.
-Strong organizational skiils; detail-oriented; Must demonstrate proven follow-through skills.
-Ability to work as part of a team.
-Working knowledge of Microsoft Word and Excel spreadsheets.
Education and Experience Requirements:
-Possess a valid Ohio drivers license and a clean driving record.
-Ability to travel for out-of-town photo shoots.
-Experience driving vans and box trucks.
-Ability to lift and move objects up to 50 lbs.
-Experience in moving furniture a plus.



Customer Care Director

Posted 7 days ago
Key Deliverables
•Provides strategic direction and guidance to the Customer Care department •Oversees aggressive evolution of a best-in-class Customer Care team
•Works with Sales, Operations and external customers to maximize operational requirements, service delivery capabilities and align with customer expectations
Core Responsibilities
•Hires, manages and develops staff to meet current established objectives; as well as in preparation for future organizational needs of the team
•Identifies/Drives intra-department and cross-functional process improvement opportunities to balance the needs and interests of customers
•Creates, executes and adjusts a strategic plan which positions the team to deliver best-in-class service to our customers
Other
•Establishes and manages policies and procedures for effective customer issue resolution
•Maintains a thorough understanding of the regulations that drive customer requirements and key systems/platforms/interfaces involved from the point of sample creation to shipment
•Establishes and publishes process metrics and performance objectives to balance workload, ensure process quality, increase productivity and improve customer satisfaction
Job Requirements
Functional Skills & Competencies
•Excellent communication skills, both verbal and written
•Excellent interpersonal, analytical and problem solving skills
•Demonstrated leadership skills (motivating and developing others)
•Ability to assess skills and development needs of Customer Care team and manage performance to achieve strategic goals
•Strong systems knowledge and technical aptitude (SAP system experience is highly desirable)
Primary Qualifications (education / experience)
•Bachelor’s degree in business administration is required
•A minimum of 10 years related and relevant experience in customer service is required
•Experience with customer interaction and successful organizational change in a complex manufacturing environment
•Demonstrated ability to lead an organization through change .



Applications Analyst

Posted 7 days ago
The University of Cincinnati is currently accepting applications for an Applications Analyst as a Technical lead for integration services efforts. Design, structure, and implement the application integration infrastructure. Involves working with clients inside UC Information Technology, technical representatives from other UC departments as well as partners outside the University to build interfaces between software systems. Install, maintain and tune the application integration infrastructure.  
Min. Quals.: Bachelor degree in Computer Science, Information Technology or related field of study or a combination of education and experience. Experience with web services technology (HTTP, SOAP, WSDL, UDDL.)  Experience in C#, the.NET Framework, Visual Studio.NET and Java. 
 Ideal Qualifications: Working experience with Java and Linux. 
 To apply for position (212IT0183), please see www.jobsatuc.com
The University of Cincinnati is an affirmative action/equal opportunity employer



Director of Student Services

Posted 15 days ago
Art Academy of Cincinnati is an independent college of art and design offering the BFA and MA in art education degrees and community education for all.
Reporting to Vice President for Enrollment Management, the Director of Student Services will:
• Design, coordinate and deliver a comprehensive program of services to all students at the Art Academy of Cincinnati.
• Manage residential life operation.
• Adjudicate all student code of conduct violations.
The Director of Student Services will often have work that will require presence on campus during evening and weekend hours. The Director of Student Services will supervise a part-time Activities Coordinator, several Residential Advisors and student staff. For information on AAC visit www.artacademy.edu
Qualifications include:
• Demonstrated experience in developing, planning and implementing service programs, campus activities and special events in a higher education setting.
• Demonstrated effectiveness as a supervisor.
• Be proficient in Microsoft Office Suite and capable of learning AAC student information system.
• Valid driver's license required.
• Bachelor's degree required, Master's degree preferred.
• The position is effective June 1, 2012.
Submit letter of interest, resume and contact information for 3 references by February 3, 2012 to Dr. Gregory Stewart, VP of Enrollment Management at gstewart@artacademy.edu
________________________________________




Corporate Trainer

Posted 15 days ago
Western & Southern Financial Group has an immediate opportunity for a Corporate Trainer.
Summary of Responsibilities:
Works with members of the Education & Development team to develop, facilitate and evaluate new and existing training programs for Home Office associates.  Primary responsibilities include needs assessment, program design and development, stand-up training and program evaluation/measurement.  Provides research, consulting and training services in a variety of areas including product specific, customer service, communications and basic management development training.  Works with minimal supervision and is responsible for making an established range of decisions, escalating to manager when necessary and updates manager on a regular basis.
Position Requirements
Position Responsibilities:
•Identifies training needs, utilizing input from the appropriate stakeholders within the organization.  As appropriate, performs specific jobs to understand performance standards, external customer requirements and product/service fit.   Recommends training solutions for skill gaps in line with the organization’s strategy and available resources. 
•Designs, develops, delivers and evaluates training programs based on identified performance measures in order to enhance job performance and meet business objectives.  Oversees and assures the use of appropriate instructional design methods, adult-learning theory and media for corporate training programs.  Partners with other training functions to leverage training materials and subject matter expertise across the Financial Group.  Ensures, on a macro level, model alignment and consistent philosophies around management and professional development programs.
•Designs and writes documentation including course manuals and leader guides.  Ensures that all documentation is organized and in good order for delivery.  All documentation will be composed in a consistent manner, allowing easy use for Guilford trainers. 
•Delivers training classes to all levels of associates within the Financial Group.  Communicates effectively, ensuring that learning objectives are easy for participants to grasp and apply.  Creates a productive learning environment, allowing for exploration and discussion of content.
•Assists in planning and implementing training programs creating, when necessary, support materials for integration into associates’ development plan execution.  Conducts and facilitates training programs for all levels of associates.
•Works with key stakeholders to identify measures of success for training and evaluates the short- and long-term effectiveness of training programs.  Utilizes participant data, management observation and productivity/quality performance data to link training with improved performance.
•Performs other duties as assigned by management.
Selection Criteria:
•Proven experience training both technical and soft skills in a corporate environment.  Demonstrates exceptional platform and facilitation skills.  Creates a productive learning environment for participants.  Is able to successfully overcome participants’ objections and manage the classroom in a productive manner.
•Knowledge of and experience utilizing needs assessment, training program development and evaluation, adult-learning theory and instructional design methods. 
•Demonstrated ability to make sound decisions, identify and quantify problems, provide effective resolutions and appropriately role model the culture and norms of the organization.
•Demonstrated strong attention to detail with excellent organization and project management skills to include the identification of key stakeholders, development and implementation of a plan.  Can cite examples of organization and time management/methods used to manage or prioritize workload demands.
•Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner.  Demonstrates use of strong listening skills.
Educational Requirements:
•Bachelor’s degree in Training and Development, Human Resources, Psychology or Business.
Computer skills and knowledge of hardware & software required:
•Proficient in word processing, spreadsheet and database applications.
Certifications & licenses (i.e.  Series 6 & 63, CPA, etc.):
•None required.
Position Demands:
•Extended hours required during peak workloads or special projects.
Position Attributes
Western & Southern Financial Group, a Fortune 500 company, is a dynamic family of diversified financial services companies that provides life insurance, annuities, mutual funds, retirement planning and investment products and services to help millions of consumers nationwide to plan and protect their financial futures.
With more than 5,000 associates and more than 50,000 individuals in our selling group, Western & Southern Financial Group offers consumers and businesses the financial products and services they require to meet their insurance needs and investment goals. Having reached more in excess of $42 billion in assets owned, managed and under our care, we are leveraging our industry leading financial strength to fuel our growth through strategic acquisitions, increases in our current product revenue stream and expansion into new distribution channels and businesses. 
Western and Southern Financial Group provides a host of benefits that include medical, dental, life, pension, 401K, free fitness facility, on-site cafeteria, and generously subsidized parking. Western & Southern promotes a stable, fulfilling and challenging environment with an emphasis on excellence and continued career development.
   




Director, Education & Development

Posted 15 days ago
Western & Southern Financial Group has an immediate opportunity for a Director, Education & Development.
Summary of Responsibilities:
Establishes, directs, leads and manages the training initiatives that support the goals and objectives of the Corporation through a staff of professional trainers.  Consults with upper-level management to strategically plan training objectives.  Reviews and assesses current programs for refinement, enhancement or curtailment.  Develops designs and implements new programs to meet the needs of associates as well as operating units within the organization.  Coordinates the appropriate facilitation and instruction for each program and develops mechanisms for measurement.  Works with minimal supervision and is responsible for making an established range of decisions, escalating to manager when necessary and updates manager on a regular basis.
Position Requirements
Position Responsibilities:
•Identifies training needs through the use of effective needs analyses and input from the appropriate stakeholders within the organization to determine basic, technical, professional and managerial training needs in the Home Office.
•Designs, develops, delivers and evaluates training programs based on identified performance measures in order to enhance job performance and meet business objectives.  Assures use of appropriate instructional design methods, adult-learning theory and media.  Partners with other training functions to leverage training materials and subject matter expertise across the Financial Group.
•Manages the design and writing of course documentation to include course manuals and leader guides.
•Works with the Education & Development Administrative Specialist to ensure that course schedules are communicated via the web and that appropriate course materials are in good order for delivery.
•Delivers training classes to all levels of associates within the Financial Group.  Communicates effectively, ensuring that learning objectives are easy for participants to grasp and apply.  Creates a productive learning environment, allowing for exploration and discussion of content.
•Plans and implements training programs creating, when necessary, support materials for integration into associates’ development plan execution.  Conducts and facilitates training programs for all levels of associates.
•Works with key stakeholders to identify measures of success for training and evaluates the short- and long-term effectiveness of training programs.  Utilizes participant data, management observation and productivity/quality performance data to link training with improved performance. 
•Recruits, hires, trains and develops staff.  Provides direction to and development of associates through daily coaching, the administration of the Performance Management Program and the creation and implementation of development plans.
•Develops and manages the Education and Development budget.   
•Administers the tuition reimbursement program, approving applicants, refund requests and controlling records.
•Performs other duties as assigned by management.
Selection Criteria:
•Proven corporate experience in training program selection, design, development and delivery.
•Strong knowledge of and experience utilizing needs assessment, training program development and evaluation, adult-learning theory and application.
•Advanced understanding of instructional design methodology. 
•Proven experience training both technical and soft skills in a corporate environment.  Demonstrated exceptional platform and facilitation skills.
•Demonstrated ability to make sound decisions, identify and quantify problems, provide effective resolutions and appropriately role model the culture and norms of the organization.
•Demonstrated strong attention to detail with excellent organization and project management skills to include the identification of key stakeholders, development and implementation of a plan.  Can cite examples of organization and time management/methods used to manage or prioritize workload demands.
•Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner. Demonstrates use of strong listening skills.
•Can demonstrate the ability to create a productive learning environment for participants.  Is able to successfully overcome participants’ objections and manage the classroom in a productive manner.
•Proven leadership and demonstrated strategic thinking. 
Educational Requirements:
•Bachelor’s degree in Training & Development, Human Resources or Psychology.
Computer skills and knowledge of hardware & software required:
•Proficient in word processing, spreadsheet and database applications.
Certifications & licenses (i.e.  Series 6 & 63, CPA, etc.):
•None required.
Position Demands:
•Extended hours required during peak workloads or special projects.
Position Attributes
Western & Southern Financial Group, a Fortune 500 company, is a dynamic family of diversified financial services companies that provides life insurance, annuities, mutual funds, retirement planning and investment products and services to help millions of consumers nationwide to plan and protect their financial futures.
With more than 5,000 associates and more than 50,000 individuals in our selling group, Western & Southern Financial Group offers consumers and businesses the financial products and services they require to meet their insurance needs and investment goals. Having reached more in excess of $42 billion in assets owned, managed and under our care, we are leveraging our industry leading financial strength to fuel our growth through strategic acquisitions, increases in our current product revenue stream and expansion into new distribution channels and businesses. 
Western and Southern Financial Group provides a host of benefits that include medical, dental, life, pension, 401K, free fitness facility, on-site cafeteria, and generously subsidized parking. Western & Southern promotes a stable, fulfilling and challenging environment with an emphasis on excellence and continued career development.
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